FAST MASTER LLC – PRIVACY POLICY

Effective Date: 01.01.2026

Fast Master LLC ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information.

1. Information We Collect

We may collect the following information:

• Name
• Address
• Phone number
• Email address
• Service history
• Payment information
• Communications with our company
• Photos or videos related to service requests

1. How We Use Information

We use collected information to:

• Schedule appointments
• Provide estimates and repair services
• Process payments
• Send invoices and receipts
• Communicate regarding appointments and repairs
• Improve our services
• Comply with legal obligations

1. Text Messages and Calls

By providing your phone number, you consent to receive calls, text messages, appointment reminders, service updates, and other communications related to your service request.

Message and data rates may apply.

1. Sharing Information

We do not sell customer information.

We may share information with:

• Payment processors
• Insurance providers
• Service providers assisting our business operations
• Government authorities when required by law

1. Payment Information

Payment information is processed by third-party payment providers. Fast Master LLC does not store complete credit card information on its servers.

1. Photos and Videos

Technicians may take photographs or videos of appliances, equipment, work areas, and completed repairs for documentation, warranty support, insurance claims, quality control, training, and dispute resolution purposes.

1. Data Security

We take reasonable measures to protect customer information. However, no method of electronic storage or transmission is completely secure.

1. Retention of Information

We may retain customer records, invoices, estimates, photographs, videos, and communications for business, legal, tax, warranty, and recordkeeping purposes.

1. Third-Party Services

Our website or communications may contain links to third-party websites or services. We are not responsible for their privacy practices.

1. Children's Privacy

Our services are not directed toward individuals under the age of 18.

1. Your Rights

You may request access to, correction of, or deletion of certain personal information, subject to applicable legal requirements.

1. Changes to This Policy

Fast Master LLC reserves the right to modify this Privacy Policy at any time. Updated versions will be posted on our website.

1. Contact Information

Fast Master LLC

Phone: (929) 730-3077

Email: Support@fast-master.com

By using our services, website, or communicating with Fast Master LLC, you acknowledge and agree to this Privacy Policy.